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Help centre › Getting started

I forgot my password

  1. On the Log in page, tap Forgot password?
  2. Enter the email address on your account.
  3. Open the email we send and choose a new password. The link works for 60 minutes.

No email? Check your spam folder, wait a minute and try again. If it still doesn’t arrive, chat with us — we’ll help you get back in.

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Updated 15 Nov 2026

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